Arrival and Collection

To ensure we have appropriate staff ratios, classrooms are staffed according to the number of children we have booked in. Should children arrive earlier than the start of their booked session time, or if they are collected late without prior arrangement, we have to make a charge into the next hour to cover having to staff the rooms


Please could we ask that if your child has sickness or diarrhoea that you keep them at home for at least 48 hours following their last bout of sickness, (72 hours if sickness or diarrhoea is rife) this is to prevent the spread of infection.  Nursery should be informed if your child develops an communicable illness (e.g. Chicken Pox) you must follow our exclusion periods and doctor’s advice should be taken before returning your child to nursery.

If your child is unwell during the day you will be telephoned.  It is vital that we have up to date contact numbers for you or any appointed person whilst your child is at nursery.  If your child is unwell and doesn’t attend their session the session remains reserved for them and still has to be paid for.


Children prescribed antibiotics to treat infection should remain at home for at least 24 hours after the first dose. If your child requires any medication to be taken whilst at nursery you must complete a medication form which gives us written consent to do so.  Prescribed medicine must be clearly labelled with the prescription label including the child’s name and dosage.

Behaviour Management

We believe children should have consistent boundaries for behaviour at home and within the setting as this helps children develop an understanding of what is expected. We want every child to feel safe, secure and valued, encouraging them to contribute to making rules and decisions that will affect them.

We manage children’s behaviour effectively and adopt a positive behaviour ethos, where children
are reminded how to keep themselves and others safe.

Equal Opportunities

Our Equal Opportunities Officers are Gayle Mitchell and Katy Clarke.  Hall Farm Nursery welcomes all families into the nursery.  We provide positive role models, which are displayed through our toys and general discussion.  All activities and opportunities are offered to all children in an environment that is free from prejudice and discrimination.


We do everything to maintain the safety of your child whilst in the nursery.  All the equipment is regularly checked for safety and we hold current risk assessments for all activities.  All staff are fully aware of supervision requirements and safety procedures.

Hall Farm pride ourselves on having a high ratio of fully qualified first aiders amongst our team.


We have a designated Safeguarding Lead Practitioner – Gayle Mitchell, and Lisa Groom and Michaela Fiddy as Deputy Safeguarding Practitioners, who have overall responsibility for the safety and welfare of the children.  If you have any safe guarding concerns please see our full policy.

If we observe any changes of behaviour, health or physical appearance, this may be recorded. Our concerns will only be discussed with staff who work in close proximity with the child.  If we are still concerned we have a duty under the 1989 Children’s Act to forward these concerns to the Local Safeguarding Children’s Board (LSCB) or CADS TEAM.